Our policies

A deposit holds your time and goes toward your service. Lifts, tints and both take one. A patch test and a redo visit take none. You book on the booking page, and I confirm by text or email.

Please give 24 hours' notice to cancel or move a visit, and your deposit moves with you. With less notice I keep it. If you're running late, I hold your time for 15 minutes. After that the visit is shortened, not extended.

If you miss a visit without a word, I keep the deposit and ask for prepayment to hold your next one. If something comes up, a text is all it takes.

Visits are for the client, 18 and over. The room is small and the work needs you still with your eyes closed, so please come on your own. A friend is welcome to wait outside.

For a first tint, please book a patch test at least a day ahead. A lift may call for one too. A patch test helps, but it can't predict every reaction, so tell me about allergies, sensitive eyes and any reaction you've had to a dye, an adhesive or tape. I can share the ingredient list for what I use.

If something isn't right, tell me within a week. I'll look at your lashes and say what I can do. Services aren't refunded, but a concern always gets a conversation first.

Tips are welcome and never expected. You can add one when you pay at the end of your visit.

Come with bare eyes: no mascara, eyeliner or eye cream, and no curler that day. Bring your glasses, because contact lenses come out before we begin.

Ask your doctor first if you've had an eye procedure lately or your eyes are irritated. If you've reacted to a dye or an adhesive, tell me before you book. I may suggest a patch test, or a different service, or that you see your doctor.